Customizing the Share Video Email

The Share Video email allows you to send a specific video from your on demand library to a roster of class registrants. This is an especially great email to use if you're recording live stream classes, and then sending that recorded video to the participants afterwards. Learn how to customize this email below.

Before you start

• This email is only included in sites with the Video on Demand add-on.
• For staff to edit this email, the Auto email setup permission must be enabled.

Contents

• Accessing the email editor
• Customizing the Share Video Email content
  • Replace phrases
  • Custom content

Accessing the email editor

1. Click on the Video tab.
2. Sign in to the Video dashboard if prompted.
3. Click on Customize email under Manage Videos.

Customizing the Share Video Email content

This email is used to share each video you choose to send, so we recommend keeping the text generic as you'll likely use this email for all types of videos.

All of the video details (including the thumbnail image) will automatically populate based on the video you choose and the class you choose to share the video with. You can set the colors and tone to match your business using the customization form below. The changes you make update on the right in real time, giving you a preview of the email you're customizing.

It's important to know that once you click Save Changes at the bottom, all changes are saved and set live in the email. If at any time you'd like to revert the email back to its default text, just clear (remove) the text in a field and click Save Changes.

Replace phrases

You'll notice replace phrases within each field.

These automatically populate the email with information for each class based on the class you chose to share the video with. You can use these phrases to construct different date and time formats (i.e.,To construct a French-style date/time you could use: {{class.start_date_day_num}}/{{class.start_date_month_num}} à {{class.start_time_24h}} to create “23/9 à 16:00” instead of the US standard “9/23 at 4:00 pm”). Or, you can choose to remove the replace phrases entirely if they don't meet your business needs.

• {{class.name}} – the Class Name
• {{class.start_date_day}} – “Wednesday”
• {{class.start_date_day_num}} – “23” in the date 9/23/2020
• {{class.start_date_month}} – “September”
• {{class.start_date_month_num)) – “9”
• {{class.start_date_year}} – “2020”
• {{class.start_time}} – 4:00 pm
• {{class.end_time}} – 5:00 pm
• {{class.start_time_24h}} – 16:00
• {{class.end_time_24h}} – 17:00
• {{class.timzone_code}} – PDT

Custom content

You can edit the following fields, including brand-specific images, colors, and more. You'll notice that some fields require HTML, which allows a greater level of customization than a WYSIWYG editor. If you're not well versed in HTML, you can use a free site like WordtoHTML to create the text you want, copy the HTML, and then paste it into the field.

• Subject Line
• Preheader: This is the preview text for your email in certain email clients. It is not shown within the email itself.
• Top Image Alt Text: This text is used for screen readers or in place of your image when images are not loaded.
• Headline HTML
• Class Info HTML
• Button Text: This is the button email recipients click to join the live stream class.
• Button Color: You may either enter your brand's HTML color code or click in the field to view a color picker.
• Opt-in Notice: This appears in the email footer to explain to clients why they are receiving this email. There's no way to opt out of this type of email as it pertains to the class the client has registered for.